Virya Technologies' technicians have the ability to log into your computer remotely and control your screen while you explain to us what the problem is, take us through step by step, and then allow us to resolve the problem. It doesn't matter whether this is a server, desktop, laptop or mobile device, all of them can be administered by our remote access software.
We use this technology for 'fire fighting' - i.e. fixing problems which have arisen without warning, or when we are not providing an ongoing maintenance service to the client - and also as part of the troubleshooting process for our monthly contracts.
Using this technology we can often keep your costs down by avoiding costly site visits, and also resolve incidents on average 80% quicker than using conventional means. Contact us now to find out how we can help maintain your IT infrastructure on 0845 003 7235.
